Privacy Policy

At Regal96 Casino, we value the privacy of our users and are committed to protecting personal information collected through our website and services. This Privacy Policy outlines the ways in which information is gathered, used, stored, and protected when you access our platform, create an account, or participate in any activities available through our services.

By using the website, you acknowledge that you have reviewed this policy and agree to the practices described herein. We strive to ensure transparency in our handling of personal data and to maintain high standards of privacy protection.

Personal Information We Collect

To operate our platform effectively and comply with legal obligations, we may collect information such as:

• Name, date of birth, and identification details;
• Residential address and contact information;
• Email address and telephone number;
• Account registration and login details;
• Payment method information and transaction history;
• Verification documents required for compliance purposes;
• Device information, IP address, and browser data;
• Records of customer service interactions.

Information is collected only where necessary to provide services, maintain security, and fulfil regulatory responsibilities.

Purpose of Data Collection

The information we collect may be used to:

• Register and manage player accounts;
• Verify identity and confirm eligibility requirements;
• Process deposits, withdrawals, and account transactions;
• Detect and prevent fraudulent or suspicious activity;
• Improve platform performance and user experience;
• Provide customer support and respond to enquiries;
• Comply with legal, licensing, and regulatory obligations;
• Deliver marketing communications where permission has been granted.

We process personal information only for legitimate business and operational purposes.

Marketing and Promotional Messages

Users who opt in to receive promotional communications may be contacted regarding bonuses, special campaigns, product updates, and other marketing initiatives.

You may unsubscribe from promotional communications at any time by adjusting your account preferences or contacting support. Choosing to opt out will not affect your access to the core services provided by Regal96 Casino.

Disclosure of Information

We do not sell personal information to third parties.

In certain circumstances, information may be shared with trusted partners, contractors, and service providers who assist us in operating the platform. Such disclosure may occur for purposes including:

• Payment processing;
• Identity verification procedures;
• Fraud prevention and security monitoring;
• Technical maintenance and website hosting;
• Compliance with legal requests and regulatory requirements.

All authorised third parties are expected to maintain appropriate safeguards for any information they receive.

Protection of Personal Data

We employ a range of security measures designed to protect personal information from unauthorised access, misuse, disclosure, or loss.

These measures may include:

• Secure encryption technologies;
• Protected server infrastructure;
• Restricted internal access controls;
• Ongoing monitoring of account activity;
• Staff training in privacy and security procedures.

Although no online environment can be entirely risk-free, we continuously work to strengthen our security practices.

Information Retention

Personal data is retained for as long as necessary to fulfil operational, contractual, and legal obligations.

Even after an account is closed, certain records may be retained where required for regulatory compliance, dispute resolution, auditing, or fraud prevention purposes. Once retention periods have expired, information is securely deleted or anonymised.

Cookies and Website Technologies

Our platform uses cookies and related tracking technologies to improve functionality and enhance the overall user experience.

Cookies may be used to:

• Recognise returning users;
• Save account preferences;
• Maintain secure sessions;
• Analyse website traffic patterns;
• Support advertising and promotional activities.

Users can modify cookie settings through their browser controls. However, restricting cookies may affect the availability of certain website features.

Your Rights Regarding Personal Information

Subject to applicable laws, users may have the right to:

• Access personal information held about them;
• Correct inaccurate or outdated information;
• Request deletion of personal data where legally permitted;
• Restrict or object to certain processing activities;
• Withdraw consent for marketing communications;
• Request additional information regarding data processing practices.

We may request identity verification before responding to privacy-related requests.

International Data Processing

As part of our operations, information may be processed by authorised entities located in different countries. Where international transfers occur, reasonable safeguards are implemented to ensure that personal information remains adequately protected.

Third-Party Services

The website may contain links to external websites, applications, or services operated by third parties. These services are governed by their own privacy policies and practices.

Regal96 Casino accepts no responsibility for the privacy standards or content of external platforms. Users should review third-party policies before providing personal information.

Changes to This Privacy Policy

We reserve the right to amend or update this Privacy Policy whenever necessary. Any modifications will be published on this page and will become effective from the date of publication unless stated otherwise.

We encourage users to review this document regularly to remain informed about our privacy practices.

Contacting Us

Questions, concerns, or requests regarding privacy matters may be directed to our customer support team through the contact options available on the website.

We aim to address all privacy-related enquiries in a timely and professional manner.

Acceptance of This Policy

By accessing and using the services offered through Regal96 Casino, you confirm your acceptance of this Privacy Policy and consent to the collection, use, and storage of information as described in this document.

Protecting user privacy remains a fundamental part of our commitment to providing a secure and reliable online gaming environment.